Detox is often the necessary first step for an individual when seeking addiction treatment services and beginning a journey of recovery. However, most people feel anxiety, fear, nervousness, and trepidation in making the leap and admitting to a detox. Fear of withdrawal, fear of sobriety, fear of necessary changes in their life- all of these are normal concerns. It is important to know that detox offers a safe, supportive environment where individuals can go, confidentially, receive dignity and respect, and get supported 24/7 by medical and clinical professionals through comfortable detox process.


However, it can also be helpful for individuals in need of detox and addiction treatment, who are seeking help or searching for detox and treatment options, to hear firsthand accounts of former patients. Sharing this patient experience information can be helpful to new patients or potential patients and give them a comfort level before admitting to a detox facility or treatment center, finding sobriety, and beginning their personal journey of recovery from addiction.


Firsthand accounts of former patient’s experiences at Innovo Detox:


“My husband had to go to detox and will be moving to inpatient care for alcoholism. I’ve been so thankful to the team for openly communicating with me. I hear from them almost daily. He says the facility is so nice and the staff are wonderful. I would definitely recommend bringing your loved ones if the unfortunate need arises. You can bring them cards and things as often as you’d like. I sincerely appreciate all of the help, and hope I never have to post another review. Thank you all.”


“It was incredible! I learned so much! The staff at Innovo is incredible. They never tell you what you should be doing; instead, simply offer sage advice. I think that is very important when going through what I was going through. I am not certain I could have ever found a place on my own that treated me so well. Very professional, kind, generous with their time- you are not treated like a number. You are treated like a ‘real’ person. You are treated as a ‘guest’ rather than a patient. I loved that! The accommodations are like staying in a hotel, and the FOOD…oh jeepers, it is incredible. Three chefs and you can also get snacks 24 hours a day. However, I think it is the staff that makes this place so incredible. Yes, nice rooms and food, but the STAFF at Innovo (from start to finish) made it a wonderful experience. If I find myself in the situation I was in prior to going to Innovo, I would get on a plane and head back. I would not even consider going to another place.”

“It would be easier to identify the weak links at Innovo and that is simple; there aren’t any. Thank you for everything you do and bring here for those of us that need it!”

“Colleen, Heather, Robert, and China made a big impact on me. They are great to talk to. They would always give me motivational talks and keep my spirits up even when I was going through withdrawals. I can’t wait to come back and visit after my residential stay at Ashley Addiction Treatment!”

“My counselor Colleen encouraged me to remove my armor. Mike was a ninja, working a miracle with my aftercare. Thank you to Jen W., for honest and inspiring conversation in the TA office. Thank you to Kevin for music therapy and cornhole. Jim for his kindness and expertise. All the kitchen staff, especially Kristina. Thank you to Innovo as a whole, just for taking me back. SAVED. MY. LIFE”

“I was a client at your facility for almost two weeks. I wanted to pass along to all the staff that I am sober over 8 months. I am so eternally grateful for everything that was done for me as I started my current journey to a healthy life. I still keep in touch with another former client who is also sober! I can’t thank enough the counselors (Z, specifically), nurses, TA staff (Heather!), psychiatrist, chefs, and owners for all that was done for me. Your patience, kindness, and support made such an amazing difference. Life is a blessing.”

“Every single person on staff, from the cleaning crew, to nurses, to TA’s and counselors and cooks- thank you! Everyone was available, friendly, caring, comforting, and extremely helpful.”

“My counselor Colleen was A++! Best therapist I’ve ever had at a treatment center. She allowed me to be free and speak honestly. Z was very cool! The nursing and medical staff was gentle. Kitchen staff: the food was AWESOME!”

“First and foremost, ALL the staff were incredible!!! Colleen was a great fit for me because she really called me out. Robert was a kind, warm, caring person who added great energy. China is a badass and she rocked me when I needed to be put in my place. I wish she could be my sponsor! If I could stay here for 28 days, I would in a heartbeat.”


If you or someone you know needs help for addiction or co-occurring disorders, please give us a call. Innovo Detox offers the latest in evidence-based medical, psychiatric, and clinical care for those in need of detox and medical stabilization in Pennsylvania and the surrounding Mid-Atlantic area. If we aren’t the best fit for you or a loved one, we will take the necessary time to work with you to find a detox, rehab, treatment center or provider that better fits your needs. Please give us a call at (717) 619-3260 or email our team at For more information on our company or services, please visit our website at